Bilingual Patient Care Coordinator

Bilingual Patient Care Coordinator

Full Time South Texas Dental in Administrative/HR Email Job
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Job Detail

  • Applicants Apply Externally Yes

Job Description

When it comes to our patient experience, our Front Office personnel are the first person and the last person most patients see. You’re responsible for greeting and signing in patients, scheduling and confirming appointments and providing excellent customer service in person and on the phone. You’ll also handle important office procedures that keep our clinical and office staff working efficiently.

At South Texas Dental we practice dentistry with modern, state of the art dental practices and a caring approach toward our patients that few other centers practice. It’s an approach you will proud to be part of.

We want to be sure that you know that you are appreciated and respected as professional colleagues. We also want to provide you with financial, professional and personal growth. We offer:

· Competitive Pay

· Medical

· Dental

· Vision

· Paid Time Off (PTO)

· Vacation Pay

· 401 (k) plan

· Opportunities for Continuing Education

· Career advancement

As a Front Office Receptionist with South Texas Dental, your responsibilities are:

Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to company Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no shows/cancellation of appointments
Cash Handling
At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager

KNOWLEDGE/SKILLS EXPERIENCE/EDUCATION REQUIREMENTS
Medical office experience helpful
Dental coding knowledge a plus
Multi-line phone use needed
Customer Service experience required
Must be bilingual in Spanish/English
Must be able to travel to 4 DFW dental centers ( McKinney, Pleasant Grove, Abrams, Oak Cliff / Tyler area)

Primary Location United States-Texas-Dallas
Job Receptionist

FLSA Status Non-Exempt

Schedule Full-time
Shift Day Job
Job Type Standard
Travel No

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